Cultural Intelligence: Leading diverse teams to success
Bringing Cultural Intelligence into your organisation equips your teams with the tools they need to communicate effectively, build trust, and thrive in diverse, international environments.
Cultural Intelligence is the no. 1 skill for nurturing a diverse space.
What is Cultural Intelligence?
Cultural Intelligence (CQ) is a cognitive competency that enables people to adapt their behaviour to different cultural norms, preferences, and styles. It can help people communicate, build trust, and form partnerships across cultures and multicultural domestic teams.
Global Awareness
Understanding cultural contexts and how they shape behaviors, values, and business practices across different regions.
Cross-Cultural Adaptation
The ability to adjust communication styles and approaches to effectively engage with people from diverse backgrounds.
Cultural Knowledge
Acquiring specific information about cultural norms, etiquette, and expectations in target markets and regions.
Cultural Competence
Developing the skills to navigate complex cross-cultural situations with sensitivity and effectiveness.
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Why Cultural Intelligence Matters
As workforces become more global, the ability to navigate cultural difference isn’t just a nice-to-have, it’s a business advantage. Culturally intelligent organisations are more innovative, inclusive, and resilient in competitive international markets.
- Drives better collaboration in multicultural teams
- Prevents costly cultural misunderstanding
- Builds stronger international partnerships
- Improves team collaboration across borders
- Enhances customer relationships in diverse market
- Increases success rate of international ventures
Research has shown that diverse teams can outperform homogenous teams by 35%, as different perspectives and ideas lead to more innovative and powerhouse solutions.
A report by McKinsey & Company disclosed that companies with diverse teams are 33% more likely to see better financial performance than monocultural ones.
What Will You Learn In This Training
Build the Right Mindset for Global Work
You will develop the attitudes, skills and knowledge required to thrive in diverse workplaces.
Communicate Clearly Across Cultures
You will be able to reduce miscommunication and misunderstandings in a cross-cultural context and improve your team performance.
Turn Diversity into a Strength
You will learn how to succeed working across cultures and appreciate the value of cultural differences, creating synergy from the diversity!
Cultural Intelligence Learning Objectives
Understanding Culture
Practical Tools
You will learn about different dimensions of culture and how working styles overlap or differ from your own style of working and communication style. You will develop cultural agility in terms behaviour and communication, practising with real-life examples that regularly cause misunderstandings and delays in global teams.
Excel & Advance your Cultural Intelligence
You will learn how to succeed in diverse environments & improve your performance through developing your “push & pull” competencies. We will look at why being flexible and building rapport with others is important, but being focused on goals and maintaining inner purpose is what will keep you on track!
Who Is This Training For?
This full day training (online in two parts) is interactive and suitable for groups of up to 12 participants who work internationally or in a global virtual team.
It can also be delivered in the form of a 1:1 coaching program for global leaders and divided into shorter sessions.
Get Started Today
As part of this training participants will receive a free CQ toolbox for developing their Cultural Intelligence.